Cysco.app - SMS Messaging Terms & Conditions
When you opt-in to receive SMS notifications from Cysco.app (Cysco.app LLC), you agree to the following terms and conditions.
1. Program Description and Consent
Cysco.app sends text messages to users who have registered and actively opted in through our platform. These messages include:
- Multi-Factor Authentication (MFA) and One-Time Passcodes (OTP) for account security and login verification.
- Transactional updates regarding ride requests, driver status, and trip completion notifications.
- Customer support and account assistance updates.
You consent to receive these messages by manually checking the consent box during registration on our website (https://www.cysco.app) or within our mobile application.
2. Message Frequency
Message frequency varies based on your usage of our services. Typically, you will receive transactional and security SMS only when triggering actions on the platform (such as logging in or requesting a ride).
3. Rates and Fees
Cysco.app does not charge for sending text messages. However, standard message and data rates may apply depending on your mobile carrier's plan.
4. How to Opt-Out (Stop)
If you no longer wish to receive SMS notifications from Cysco.app, you can cancel the service at any time. Just reply with the word "STOP" to any text message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.
5. Support and Help
If you are experiencing issues with our messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly by contacting our support team at [email protected].
6. Mobile Carrier Liability
Carriers are not liable for delayed or undelivered messages.
7. Privacy and Data Security
We value your privacy. Your mobile number and opt-in data are strictly confidential. For more details on how we protect your personal information, please review our Privacy Policy at https://www.cysco.app/privacy. As stated in our policy, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes.